課程資訊
課程名稱
知識管理
Knowledge Management 
開課學期
112-2 
授課對象
管理學院  資訊管理學研究所  
授課教師
吳玲玲 
課號
IM7083 
課程識別碼
725 U3360 
班次
 
學分
3.0 
全/半年
半年 
必/選修
選修 
上課時間
星期三7,8,9(14:20~17:20) 
上課地點
管二204 
備註
限本系所學生(含輔系、雙修生) 或 限碩士班以上
總人數上限:30人 
 
課程簡介影片
 
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課程概述

To compete in the emerging knowledge-centric economy, most of organizations across various industries have undertaken various initiatives to manage their most important yet volatile asset—knowledge. Knowledge management (KM) refers to a systematic and organizational process for acquiring/creating, organizing, sharing, transferring, using/applying, and updating both tacit and explicit knowledge to enhance firm performance and adaptability, increase the values of existing products and services, and create new knowledge-intensive products, processes, and services. While KM was developed first in industries and business functions that are basically selling knowledge—professional services, pharmaceuticals, research and development functions—it is quickly becoming prevalent in other industries, including manufacturing, financial services, and government organizations. It can be expected that most of industries will view themselves as knowledge-intensive and will develop or adopt some KM initiatives in their business units and functions. 

課程目標
The purpose of this course is to provide a comprehensive overview on the emergent practices in KM. Specifically, in this course, we will explain the concepts, theories, and technologies that establish the foundation for KM, processes and strategies for developing and deploying KM initiatives, and organizational, managerial, and behavioral perspectives concerning various KM activities. 
課程要求
Group Project:
You are required to undertake a group project related to knowledge management research. Each group consists of no more than 5 students. The group project needs to clearly address a research question, explain what research method to be used and provide interesting results to the knowledge management area. Before your group decides the project direction and scope, you are encouraged to discuss your thoughts and plan with the instructor.
In your group project proposal and during the project proposal presentation, each group is required to 1) describe the motivation and importance of your research project, 2) report preliminary literature review, 3) propose the research method and/or research process employed in your project, and 4) conclude with expected research results. Each group is expected to prepare a 15-minute project proposal presentation in class and a 5-page written project proposal.
Regarding the group project presentation at the end of semester, 20 minutes are allocated to each group. Again, you need to report the motivation, literature review, research method/process, and research findings. In addition, you have to show the significance of your research project by discussing your contributions to the knowledge management area and other areas related to your research project.

Examination:
There will be one examination, in the format of in-class, open-book and open-note. All required readings, class lectures, and case discussions will be the target scope for examination questions.

Participation:
Students are strongly encouraged to participate in class discussions. Levels of participation will be evaluated based on each student’s contribution to class discussions, not just on class attendance. 
預期每週課後學習時數
 
Office Hours
 
指定閱讀
 
參考書目
Optional
1.Dalkir, K. (2017). Knowledge Management in Theory and Practice. 3rd ed. The MIT Press
2.Milton, N., & Lambe, P. (2016). The Knowledge Manager’s Handbook: A Step-by-step Guide to Embedding Effective Knowledge Management in your Organization. Kogan Page Limited: Great Britain.
3.Rhem, A., J. (2017). Knowledge Management in Practice. CRC Press: London.
4.Easterby-Smith, M, & Lyles, M. A., ed. (2011). Handbook of Organizational Learning and Knowledge Management, 2nd ed. Wiley Pub.

Related Journals:
MIS Quarterly (IS journal)
Information Systems Research (IS journal)
Journal of Management Information Systems (IS journal)
Decision Support Systems (IS journal)
Journal of the Association of Information Systems (IS journal)
Communications of the Association of Information Systems (IS journal)
Information & Management (IS journal)
Administrative Science Quarterly (General Management Journal)
Academy of Management Journal (General Management Journal)
Academy of Management Review(General Management Journal)
Harvard Business Review (General Management Journal)
California Management Review (General Management Journal)
Sloan Management Review (General Management Journal)
IEEE Transactions on Knowledge and Data Engineering (CS/IS journal)
Data and Knowledge Engineering (CS/IS journals)
Data Mining and Knowledge Discovery (CS/IS journals)
Journal of Knowledge Management
Knowledge Management Research and Practice
Knowledge and Information Systems
Knowledge Engineering Review 
評量方式
(僅供參考)
   
課程進度
週次
日期
單元主題
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